A little more
clarity.

Our contracts include unlimited remote helpdesk support, 24/7 proactive monitoring, endpoint security, and comprehensive asset management via our Sentinel platform.

Yes. While we resolve 95% of issues remotely, we provide rapid on-site engineering across the UK for hardware failures or critical system outages.

Absolutely. We provide transparent, fixed-monthly pricing based on your user and device count, ensuring predictable budgeting with no hidden costs.

VoIP (Voice over Internet Protocol) is a modern digital technology that allows you to route phone calls over your internet connection instead of traditional PSTN copper telephone wires. By converting voice signals into digital packets, it ensures pristine fidelity, extreme cost savings, and flexible deployment across softphones, handsets, or mobile devices.

Additional distinct users / logins

Interactive Callflows

Auto-Attendant Key Menus (IVR)

Virtual Conference Rooms

Hunt Groups / Queues

Scheduled Opening Hours & Holiday routing rules

Yes! A single Basic VoIP user account can register multiple IP handsets, softphones, or ATA adapters concurrently. If a call is answered on one device, you can easily ring all your other registered devices by dialing the feature code 6683 (MUTE) to hand over and pick up the call elsewhere.

Upgrading from a single-user Basic Hosted account to a full, multi-seat Enterprise Hosted PBX account is fully supported and can be initialized instantly without configuration loss. However, please note that downgrading an existing multi-user Hosted PBX account back to a Basic Hosted VoIP account is prohibited.

Every storage drive (HDD or SSD) entering our facility undergoes a strict sanitization protocol. We utilize industry-standard software wiping algorithms or execute complete mechanical media crushing. A signed Certificate of Destruction is compiled and delivered for your compliance records.

We accept desktops, laptops, servers, network switches, routers, firewalls, telephones, structured cabling, UPS power backup batteries, memory chips, and power cords. We do not accept CRT screens, household appliances, or non-technical electrical waste.

Because we process active data assets, our Stansted facility operates high-level physical security protocols. Scheduling your drop-off via Cal.com ensures an engineer is assigned to receive your hardware, inventory the storage items, and initiate the data destruction chain immediately.

Select a convenient slot on our private booking calendar to drop off your obsolete hardware at our secure Stansted Mountfitchet facility.